What is Mediation?

Mediation is a confidential process in which the mediator helps people talk and listen to each other about what is important to them in the interest of settling disputes. A mediator is neutral and does not take sides. In mediation, people often get a better understanding of their situation. You have the chance to make decisions that are acceptable to all concerned and decide what to do next. Mediation encourages both parties to redefine their future, rather than revisit their past. It is a cooperative process that utilizes negotiation rather than power or control.

Benefits of Mediation

Mediation typically costs much less and takes less time than settling disputes through litigation. It also maintains a high success rate. This process allows the parties to be in control of the outcome, while focusing on concerns and solutions. Mediation improves communication among all those involved.

Expectations of Mediation

Because the mediator must remain unbiased, the parties will not involve the mediator in any legal processes. The mediator will maintain a controlled and respectful environment in order to facilitate logical resolution, rather than emotional upheaval. The mediator will ensure both parties have the opportunity to be heard.

Mediation should be entered into in good faith. It is expected that all parties make genuine efforts to resolve their issues and trust that the opposing party is trying to do things differently.


CYFS attempts to provide the highest quality service. Our mediation staff is composed of therapists with educational backgrounds in Marriage and Family Therapy, Social Work, Psychology, and related disciplines. Our mediators hold Master’s level clinical licenses, receive 40+ hours of specific mediation training, and have hundreds of hours of direct experience.


Standard mediation fees are $250 per party. We also offer a sliding fee scale, based on income and number of dependents, for those who cannot afford to pay the full fee. Each party is responsible for their own hourly fee.


Daytime and evening appointments are available Monday through Friday.

For more information Contact Us in your local branch office area.

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